RETURN & REFUND POLICY – Please read carefully before making your purchase(s).
All orders made through this online store are considered custom orders, made as requested by the client (you), and we are not required to provide a refund if you have changed your mind about a particular purchase for any reason. Each wallet or accessory takes several weeks to create from start to finish, all depending on how you customized your order. We will not refund for “buyer’s remorse”. Absolutely no refunds on custom engraved merchandise and any custom-made wallets or keychains. Items thought to be damaged or defective must be returned at the customers’ expense and the validity of all claims will be decided by TGS Fashions and Accessories Inc (TGS). If the received order was faulty or damaged, we will properly meet the obligations detailed in our provided warranty.
TGS LIMITED LIFETIME WARRANTY
TGS offers a limited lifetime warranty against manufacturing defects on all specified accessories. We guarantee that all items sold will be free from all manufacturing defects at the time of delivery. If you believe your accessory item has a manufacturing defect, please contact us so we may evaluate your accessory item.
If the customer is asked to return the item, TGS will inspect it and then contact the customer before proceeding with any changes to the item. If a manufacturing defect is found, TGS will repair or replace the item without charge. TGS Limited Lifetime Warranty excludes damage caused by normal wear and tear, loss of gemstones/hardware, theft or loss of product/item, repairs made by anyone other than TGS and failure to obtain the repairs required to preserve the integrity of the product.